1. Introduction
- Perth Property Cleanups ("we," "us," or "our") is committed to protecting your privacy. This policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Collection of Personal Information
- We may collect personal information from you when you:
- Use our services.
- Contact us via phone, email, or our website.
- Interact with our website.
- Provide information through forms or surveys.
- The personal information we collect may include:
- Your name, address, and contact details.
- Payment information.
- Information about your property and service requirements.
- Website usage data.
3. Use of Personal Information
- We use your personal information to:
- Provide our services.
- Communicate with you.
- Process payments.
- Improve our services and website.
- Comply with legal obligations.
- For direct marketing purposes, where consent has been given.
4. Disclosure of Personal Information
- We may disclose your personal information to:
- Our employees and contractors.
- Service providers who assist us with our operations.
- Law enforcement or regulatory authorities as required by law.
- We will not sell or rent your personal information to third parties.
5. Website Tracking and Cookies
- Our website may use cookies and similar technologies to collect information about your browsing activity.
- This information helps us improve our website and provide a better user experience.
- You can manage your cookie preferences through your browser settings.
6. Direct Marketing
- We may use your contact details to send you marketing communications about our services.
- You can opt-out of receiving marketing communications at any time by contacting us or using the unsubscribe link in our emails.
7. Data Security
- We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure.
- We use secure systems and implement appropriate security measures.
- In the event of a data breach, we will comply with the notifiable data breach scheme under the privacy act.
8. Access and Correction
- You have the right to access and correct your personal information.
- To request access or correction, please contact our Privacy Officer.
- We will respond to your request within a reasonable timeframe.
9. Complaints
- If you have a complaint about our handling of your personal information, please contact our Privacy Officer.
- We will investigate your complaint and respond to you as soon as possible.
- If you are unsatisfied with our response, you may complain to the Office of the Australian Information Commissioner (OAIC).
10. International Data Transfers
- If we transfer your personal information to overseas recipients, we will take reasonable steps to ensure that the overseas recipient complies with the APPs.
11. Contact Information